7. Documentation & Recordkeeping
The integrity of IBBE’s culture depends on the precision of its records. Every ethical case, correction, or restoration is documented not to label individuals but to preserve institutional memory. Recordkeeping transforms discipline into data — enabling the organization to learn, refine, and prevent recurrence.Case Identification System
Each conduct case receives a unique Compliance Control Unit ID (CCU ID) for traceability. Example format: CCU-2025-02-A14, where- CCU indicates Compliance Control Unit,
- 2025 represents the year,
- 02 signifies the month of registration, and
- A14 is the sequence number of the case within that period.
Storage Protocol: The Compliance Vault
All conduct logs are stored within the Compliance Vault — an encrypted, access-controlled database integrated into the internal documentation system.- The vault is housed under the secure infrastructure of docs.ibbe.in, managed by the Ethics & Compliance Unit (ECU).
- Each entry includes the case ID, date of registration, parties involved, violation type, stage of ethics cycle, and final resolution status.
- Supplementary materials — such as reflection notes, reports, or communication excerpts — are stored as encrypted attachments.
Access Hierarchy
Access to the Compliance Vault is strictly limited. Only the following officials may view full records:- President – Final authority for closure and review.
- Vice President, People & Culture – Oversight of behavioral and cultural trends.
- Chief Compliance Officer (CCO) – Custodian of the Vault and primary investigator.
Quarterly Review & Trend Analysis
At the end of each quarter, the ECU compiles a Compliance Summary Report containing:- Total number of cases registered,
- Category distribution (communication lapse, negligence, tone deviation, misconduct, etc.),
- Average resolution time,
- Ratio of restoration vs. termination,
- Recurring behavioral or procedural issues observed.
- Update training modules,
- Strengthen preventive guidelines,
- Adjust role expectations and communication protocols.
Data Protection Standards
Data within the Compliance Vault is governed by strict internal protection principles:- Confidentiality: All files are visible only to approved personnel with multi-factor authentication.
- Integrity: Each edit is logged with timestamp and user ID. No record can be deleted; updates create a new revision trail.
- Retention: Case files remain archived for five years after closure, after which they are permanently anonymized.
- Prohibition of Disclosure: Sharing any portion of an internal compliance record outside authorized channels — verbally or digitally — triggers immediate investigation and may result in disciplinary action.
