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Purpose

To provide a structured, recurring process for assessing employee performance, giving feedback, and aligning individual goals with company objectives.

Review Frequency


Annual Review Process

Step 1 — Self Assessment (Employee)

Employee completes a written self-assessment covering:
  • Key achievements and contributions this year
  • Areas they want to improve
  • Goals for the next year
  • Support needed from the company

Step 2 — Manager Assessment (Direct Manager)

Direct Manager completes an independent assessment covering:
  • Work quality and output
  • Ownership and initiative
  • Collaboration and communication
  • Alignment with company values
  • Recommended rating

Step 3 — 360 Feedback (Peers & Cross-functional)

  • 3-5 colleagues from within and outside the division provide structured feedback
  • Covers: collaboration, communication, reliability, and attitude
  • Submitted anonymously through the internal dashboard

Step 4 — Review Meeting

  • Direct Manager and employee meet to discuss assessments
  • Rating agreed upon
  • Goals for next year set together
  • Signed off by Director

Step 5 — Group Partner Sign-off

  • Group Partner reviews all ratings in their division
  • Approves or adjusts ratings with written reasoning
  • Final ratings submitted to People and Culture by December 20

Performance Ratings


What Performance Reviews Feed Into

  • Annual bonus calculation (Treasury)
  • Promotion decisions (People and Culture)
  • Compensation band adjustments (Treasury)
  • Disciplinary process trigger if rating is Unsatisfactory
Owner: People and Culture — Director of Talent